Burgess is a company of pet lovers and owners and we are passionate about all furry pets.
We are committed to making the lives of pets better.
Of course, we aim to do this through making great food that's good for their health as well as being deliciously tasty.
But we are equally committed to helping and supporting rescue centres as well as encouraging responsible pet ownership through education.
This is our Forever Promise - it is who we are and what we believe.
A British, family owned company.
Being a family company we have strong family values.
The high regard we have for our furry family members is central to these values but so is how we do business.
We continually work with leaders in small animal welfare, behaviour and health to ensure we are at the forefront of small animal health and nutrition.
This is why experts, from vets to rescue centres to animal behaviourists, recommend and trust our food.
We know all our suppliers personally and with over 300 years heritage of working in the agricultural and food business, Burgess has forged strong links with the farming community.
We try to source our ingredients from local farmers wherever practical whilst ensuring the highest quality.
For example the grass we use in Burgess Excel is grown a tractor drive away from our mill in Yorkshire - we like to think of our food as having tractor miles, not air miles.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
We offer FREE DELIVERY on orders over £45 (30kg max) to the MAINLAND UK only.
If you wish to cancel any order you may do so at anytime after an order has been placed, or up to 7 days after the date of delivery. All notices of cancellation must be given to the company in writing .
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