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Feliway Classic 30 Day Starter Kit Diffuser & Refill For Cats 48ml
£33.50
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Product Details
Help Your Cat Feel Safe, Calm & Happy at Home
If your cat is showing signs of stress — urine spraying, scratching furniture, hiding, or reacting badly to changes at home — the Feliway Classic 30 Day Starter Kit gives you everything you need to help them feel secure from day one. It includes both the diffuser unit and a 48ml refill, ready to plug in straight away.
Feliway Classic releases “happy messages” — a synthetic version of the natural facial pheromones cats produce when they rub their face on familiar objects to mark them as safe. Scientifically proven and trusted by vets for over 25 years, it’s the world’s number one cat calming solution.
Key Benefits
- Complete Starter Kit — diffuser unit and 48ml refill included, no extras needed for the first 30 days
- Clinically Proven & Vet Recommended — trusted by cat owners and vets for over 25 years
- Reduces Urine Spraying, Scratching & Hiding — targets the most common signs of stress
- Non-Medicated & Non-Drowsy — your cat stays calm with their personality fully intact
- Up to 30 Days of Calm — continuous reassurance from a single refill
- Covers up to 70m² — roughly the size of a 3-bedroom house
- Suitable for Kittens & Cats of All Ages — gentle enough for young cats
- 9 out of 10 Cats See Improvements — proven results backed by clinical studies
Frequently Asked Questions
How does Feliway Classic work?
Feliway Classic sends “happy messages” to cats that help them feel safe and secure at home. These messages mimic the natural pheromones cats release by rubbing their face against furniture and familiar objects when they feel comfortable. When modern life disrupts a cat’s routine — new pets, visitors, moving furniture — they may stop releasing these messages and start showing signs of stress instead. By reintroducing these familiar pheromones into the room, Feliway Classic helps cats feel reassured and settled once again.
When should I use Feliway Classic?
Use Feliway Classic when your cat shows stress-related signs such as urine marking or scratching on walls or furniture, signs of unhappiness such as hiding, low activity, lack of appetite or excessive grooming, or when you are planning changes at home such as moving, renovation, a new pet, or a new family member. It works best when started a few days before a planned change.
Where should I plug it in?
Use it in the room where your cat spends the most time. Plug into a socket with at least 1.2m (4ft) of clear space above it — this allows the oily vapour carrying the “happy messages” to rise in a column of warm air into the surrounding environment. Avoid plugging in under shelves, behind doors, curtains or furniture.
How long does Feliway Classic take to work?
Many cat owners start to see results within the first seven days. However, all cats are unique and results can vary — the first signs of improvement may come later depending on the duration and severity of the behaviour. We recommend using Feliway Classic for at least one month to see the best results.
How long should I use Feliway Classic for?
Most cats benefit from Feliway Classic being used continuously to maintain a calm, comfortable home environment. The minimum recommended duration is one month, though many cat owners use it long-term for ongoing reassurance.
Should I unplug it at night?
No — leave it on 24/7. Continuous use gives the best results as the pheromones need to be consistently present in the room.
What’s included in the starter kit?
One Feliway Classic Diffuser unit and one 48ml refill — everything you need to get started. When the refill runs out, pick up a replacement refill to continue the calming support.
Browse all Cat Calmers & Remedies at Feedem.
About Feliway
Feliway is the world’s number one vet-recommended brand for cat calming, developed by animal behaviour scientists and backed by over 25 years of clinical research. Their pheromone-based products are designed to help cats feel safe, confident and relaxed — naturally, without medication.
Ingredients
Active Ingredient:
Synthetic analogue of the feline facial pheromone fraction F3 — the natural “happy message” cats produce when rubbing their face on familiar objects
How To Use
- Screw the refill vial into the diffuser unit
- Plug into an electrical socket in the room your cat uses most — ensure at least 1.2m (4ft) of clear space above the socket
- Leave switched on 24/7 for continuous calming effects — do not unplug at night
- Avoid plugging in under shelves, behind doors, curtains or furniture
- Replace the refill every 30 days
- Replace the diffuser unit every 6 months for optimum performance
One diffuser covers up to 70m² (approx. a 3-bedroom house). For larger homes or multiple floors, use one diffuser per area.
Payment & Security
Payment and VAT
Shop in confidence at Feedem Pet Supermarket, using our secure server. Once you've decided what you want to buy, you can pay through the secure Paypal Pro payment server or Pay Pal who accept all major credit and debit cards including Visa Debit, Visa Credit, Delta, Visa Electron, MasterCard, Apple Pay, Google Pay, Euro card, American Express, Maestro and Solo cards online.
Tax Charges
VAT stands for value-added tax, which is charged on most goods and services within the European Union. Some of our products may include VAT in the displayed price. Should you require a VAT invoice for your order please contact us.
Security Policy
Once you've decided what you want to buy, you can pay through the secure Paypal Pro or Pay Pal payment server which accepts all major credit and debit cards. You can shop in confidence safe in the knowledge that at Feedem Pet Supermarket, our secure server is tested daily to ensure our website it is safe and secure
And if you have any concerns over the security of our website, you have no need.
Should you not wish to place your order online or you may call our Customer Service Advisors on Tel: 01287 658167 9am-5pm Mon-Fri
Delivery & Returns
Delivery & Returns
1. What are your standard delivery charges?
For most of the UK*, spend £50 or more and we’ll deliver it to you, absolutely FREE! *max weight 32kg
For orders under £50 there is a charge of £6.75 depending on the weight.
*If you cancel part of your order which was subject to a conditional Sale, Promotion or Free Delivery offer, the Sale, Promotion or Free Delivery offer may cease to apply. If you subsequently return any items, we reserve the right to charge you for the discount you received as part of any conditional Sale, Promotion or Free Delivery offer.
2. What are your delivery times?
We understand that getting your items to you quickly is really important, so we make every effort to process your order as quickly as possible.
You can expect to receive your parcel usually 3-5 working days after ordering.* except weekends or bank holidays
3. Can I speed up my shipping?
Dependent on the items in your basket, we may be able to offer:
1) An optional next working day delivery service - £12
This option is only available by contacting our 'Customer service advisors on 01287 658167
4. Where in the UK can you deliver to?
We’ll deliver to your home or work address, whatever’s easiest for you.
Unfortunately there is certain areas which may incur an extra delivery charge to the areas below.
AB31-AB38, AB41-AB45, AB51-AB56, FK19-FK21,HS-HS9, IV1-IV63, KA27-KA28, KW1-KW17, PA20-PA80, PH1, PH5-PH10, PH15-PH50,VI13, ZE1-ZE3, BT1-99, IM1-9 & 99, TR21-25, PO30-41,GY1-GY9, JE1-JE5, Channel Islands (Jersey & Guernsey), Isle of Wight
5. Do you ship internationally, i.e. outside the UK?
We currently ship standard orders outside the UK.
6. What do I do if I receive a damaged item?
If a customer accepts a damaged parcel knowingly the damage must be specified on the courier driver's signature terminal. Please photograph damages for our investigation.
If you have accepted the parcel before realising it was damaged, or the parcel has been left in a safe place when you were not around to inspect it, then we ask you take a picture of the damaged items and contact us no later than 3pm on the next working day of delivery so we can take the necessary action and resend an item or refund you accordingly.
Still have questions?
Give us a call on 01287 658167 or email us at hello@feedem.co.uk, we'll be happy to help.
Click & Collect
Select the product you want to buy, add to you basket and head to the checkout.
At the checkout choose 'Collect Instore'.
Once you have received your confirmation telephone call or collection e-mail, simply pop in store to collect your shopping whenever you are ready.
* We do try to make sure that all items are in stock, but on that odd occasion your order may take up to 2 days for collection.
* When collecting your order, please bring your order confirmation e-mail ( or show us on your phone) & ID
* Click & Collect only available Monday to Friday 9 - 5.30 unless prior arrangements have been made for a Saturday collection 9 - 4.30
Returns
If you wish to return a product to us for any reason please do so within 30 days of the dispatch date. To receive a full refund, items must not have been used and must be returned to us with their original packaging intact.
1. How do I return my item?
The easiest way for you to return your item is to follow these 3 steps:
1) Pack everything up securely. Please include your order number and covering note.
2) State the reason for your return.
3) Post back to us at the address below. We recommend you obtain proof of postage. As soon as we receive the returned item we will issue a full refund to the card with which you made your purchase, or using PayPal where appropriate.
Feedem Ltd
C/O (Customer Service Dept)
Unit 3
Morgan Drive
Guisborough
TS14 7DH
*If you cancel part of your order which was subject to a conditional Sale, Promotion or Free Delivery offer, the Sale, Promotion or Free Delivery offer may cease to apply. If you subsequently return any items, we reserve the right to charge you for the discount you received as part of any conditional Sale, Promotion or Free Delivery offer.
2. How long does it take to get a refund?
As soon as we receive the returned item we will issue a full refund to the card with which you made your purchase, or using PayPal where appropriate. This refund is subject to standard bank clearing times and depending on the payment method can take up to 7 working days.
3. For your protection we recommend that you use a recorded delivery service when returning your item back to us as we are not liable for any loss or damage whilst in transit.
If you cancel, you must return the goods to us at your own expense. You are responsible for the risk of loss or damage when you return goods, so you should take out enough postal insurance to cover their value
Still have questions?
Give us a call on 01287 658167 or email us at hello@feedem.co.uk, we'll be happy to help.